why is obedience important in the public services

I don t know much about Public Services but I have studied obedience and hope this will be somewhat of a help. Obedience is compliance with someone s wishes or orders or acknowledgement of their authority and submission to a law or rule. Therefore obedience is very important in the Public Services, especially in the emergency services. For example, imagine trying to enforce the law if there was no or little obedience. It would be near impossible. Obedience levels depend on several things. The legitimacy of the authority figure is an important factor in the levels of obedience. In a obedience study by Milgram; the experimenter, the authority figure, wore a grey lab coat and the experiment was carried out under controlled conditions at Yale university. This made the participants in the study believe he was a legitimate authority figure. Relating back to public services, this is why it is important for police officers and other such authority figures to wear uniforms; if they wore casual attire there would be much less obedience. As well as this, giving people time to think will also effect obedience levels.


This time gives people a chance to question the legitimacy of the order - Another major factor. If you went to the doctor with a broken arm and he sent you away saying it was a bruise and to let it heal naturally; you would question how long they had been practising. Therefore you would be less likely to obey their order. These are just a couple of the factors affecting obedience and why it is necessary to have obedience in the public services, there would be much more to say but I suggest you find any additional relative information yourself. Hope this helped.
Extracts from this document. Explain why conformity and obedience are important in the British Army, giving reference to research studies. Authority can be defined as the power or right to give orders or make decisions. Authority maintains discipline, enforces rules and regulations, can come from one person or a group of people and can have different meanings depending on the context in which it is used in. Officers in the British Army have the right to enforce obedience on others and their opinions are accepted not only because of this but because they are expected to have a better knowledge on the subject in question.


Authority can, of course, be passed down through the ranks and when an officer in authority passes power onto another, usually a non-commissioned officer (NCO), then soldiers are expected to follow the commands given and to respect the chain of command. Compliance usually involves a request for a person to behave in a certain way, an act of compliance, although this doesn't have to be stated. In many occasions these actions are those which are in accordance with laws or rules and regulations. For example, the person who obeyed would probably say 'I was only carrying out orders' or because the people in authority often possess visible badges or signs of their superiority. These consist of special uniforms and titles. Having such obvious reminders of who is in charge, most people find it difficult not to obey. Of course blind obedience has its down sides, such as the events that occurred in Nazi Germany. If more people had questioned and challenged their policies many lives could have been saved.


Of course, there was an elemental fear of the government in Nazi Germany at the time, which is a powerful method of instilling obedience but demanding conformity. During the Nuremberg Trials of 1945 Adolf Eichmann was a high ranking official in the Nazi Germany and worked for the Waffen SS (Hitler's political army). He was responsible for the transport and extermination of Jews in the holocaust. Consequential to the fact he played an active role in many of the atrocities committed, he became widely known as the 'chief executioner' of the Third Reich. Eichmann did not have any in-built racial hate. When deployed on operations soldiers are subject to international law, including the laws of armed conflict and the prescribed rules of engagement, and in some cases local civil law. Taken together, such laws establish the baseline for the standards of personal conduct expected of a soldier. The UK Government primarily uses two legislative frameworks: The Armed Forces Discipline Act 2004, The Army Act 2006.


In 1914 the Defence of the Realm Act was passed which allowed the government to suppress published criticism, imprison without trial and commandeer economic resources for the war effort. However, in Peacetime the Army's role of administration of justice is limited to the prosecution of military personnel in criminal and military cases. Systems of accountability tell the government and the public when things are going wrong in a public service establishment in order that someone can address it's shortfalls. One consequence of a lack of authority such as the ill treatment of prisoners of war or a breach of International Human Rights could be the way that the media end up portraying it to the public, thus resulting in the service losing the public's trust, which can affect recruitment, communication links, fund raising and cooperation with other armed forces. While discipline is never fun to do, its neglect can have disastrous effects on military readiness and effectiveness. This student written piece of work is one of many that can be found in our section.

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