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why does my laptop keep freezing on the internet

If IE is causing the whole OS to freeze, then let's try and revert IE to it's default. By the way, in the Task Manager you say the CPU goes to 100%, but which process is it that is causing it to do so. If you look under the Process tab of the Task Manager and then the CPU column, which one is at 100%? If you don't have a cpu column, goto View, Select Columns, and select CPU Usage. If it is IE, then restore IE to it's defaults. Does IE attempt to connect to the internet as soon as you open IE up? If so, you need to stop it doing so before opening IE, otherwise it may freeze as soon as you double click IE. Goto Control Panel Network Internet connections, then Internet Options.

Under the General tab, Home Page, click the ''Use Blank'' button. This will stop your home page from loading if you're on a broadband, always on connection. Then under the Connections tab, make sure the ''Never dial a connection'' option is selected. This is for dial-up users, but is also a good security measure to prevent rogue dialers from connecting if ever you download one unknown to you.

Click Apply. Then go through each tab, and wherever you see a ''Default'' button, click it. Click Apply finally. Then back to the General tab, and click the ''Settings'' button under ''Temporary Internet Files''. Click the ''View objects'' button, and this will display all of the ActiveX controls installed. Remove those, so you have none left then close that window. Close the Settings window, then click the ''Delete Cookies'' and ''Delete Files'' buttons. Click Apply, then OK. Now, open IE and see if it freezes the OS. If not, in the address bar, type www. google. com and press Enter.

See if your browser works normally now. You have deleted all ActiveX controls, all cookies and TIF's so if you visit any web pages regularly, you may have to re-log in, or re-download components, etc. Your security settings should also have reverted to high, so some web sites may not work properly. But hopefully this will solve the problem of the whole OS freezing.
Hi, recently my laptop has begun freezing when playing videos on YouTube and Netflix.

The freezes are infrequent and the computer makes a buzzing sound for a few seconds before resuming as normal, and can happen when the laptop is relatively cool in temperature. I have done a full security scan and have tried uninstalling and reinstalling my graphics drivers (AMD Radeon R7 M440 and Intel HD Graphics 520) but the problem persists. One thing I have noticed is that sometimes my task manager will show 100% of the disk being used, though I do not know what this means. Any advice would be much appreciated, thank you!

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