why does internet explorer keep shutting down in windows 7

Hi,
http://support. microsoft. com/gp/ie_freezes_or_crashes http://windows. microsoft. com/en-us/windows7/Tips-for-solving-problems-with-Internet-Explorer When you start Internet Explorer, it opens, flashes, and then closes immediately http://support. microsoft. com/kb/967896 What antivirus/antispyware/security products do you have on machine? Include any you have can cause strange issues). If no joy something maybe blocking it. Start - All Programs - Accessories - System Tools - IE with no Addons - does this work better? any better? IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs it and it causes issues - you ever update Java go back in and disable it again. ) Look for other possible problems. right. Permitted are usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here. Could be a BHO - SpyBHOremover - Free - standalone program, needs no install, download - unzip and run - not all are bad however some can cause your issue (Toolbars are BHO's). http://securityxploded. com/bhoremover. php How to Check and Change the Startup Programs in Vista http://www. vistax64. com/tutorials/79612-startup-programs-enable-disable. html Also get Malwarebytes - free - use as scanner only. Try these to clear corruption and repair/replace damaged/missing system files. How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC. exe) program generates in Windows Vista cbs. log http://support. microsoft. com/kb/928228 Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart. http://www. vistax64. com/tutorials/67612-check-disk-chkdsk. html Type the following commands (or copy and paste one at a time), each followed by pressing enter.


DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For each driver in the list, additional useful information is displayed: load address of the driver, description, version, product name, company that created the driver, and more. http://www. nirsoft. net/utils/driverview. html For Drivers check System Maker as fallbacks and Device Maker's which are the most current. video adapter - double click - Driver's tab - write down the version info. Now click UPdate Driver (this this will refresh the driver stack. Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party with their own software and drivers and any other major device drivers you have. Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for BIOS, Chipset and software updates at System Maker's site while there. ) Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after each installation. Always check in Device Manager - Drivers tab to be sure the version you are installing actually shows up. This driver - reboot - check to be sure it is installed and repeat as needed. Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check manually by model. Manually look at manufacturer's sites for drivers - and Device Maker's sites. http://pcsupport. about. com/od/driverssupport/ht/driverdlmfgr. htm http://www. vistax64. com/tutorials/193584-device-manager-install-driver. html If you update drivers manually then it is a good idea to disable Driver Installations in Windows Updates, issues.


If Updates suggests a new driver then HIDE it (Right Click on it) and then go look for new ones manually if you wish. http://www. addictivetips. com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/ http://technet. microsoft. com/en-us/library/cc730606(WS. 10). aspx Hope this helps. Rob Brown - - profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right. Q. My Internet Explorer 11 crashes many times a day. б I want to continue using IE 11. IБve not found another Web browser to my liking. How can I stop the crashing? A. Browser problems are almost always caused by compatibility issues between the core browser and theб add-ons, extensions, toolbars you've installed orб theб custom settings you've tweaked your browser with. The solution is to strip away all the personalized cruft and start fresh. The first step should be a full browser reset Б i. e. , returning the browser to its pristine, just-installed condition. In all major browser brands and versions, a full reset takes just a few clicks and is completed in a minute or two. HereБs how to do it in IE 11. Close all tabs and windows, and then shut down IE. Reopen IE. Click the tools button (the gear icon), and then click Internet options. Click the Advanced tab; then click Reset. In the Reset Internet Explorer Settings dialog box, leave the БDelete personal settingsБ box unchecked to preserve items such as stored website passwords. Click Reset to start the process ( see Figure 1 ). Figure 1. A simple reset (IE 11 shown) typically removes common browser malfunctions and poor performance. In IE, uncheck Delete personal settings.


When Internet Explorer finishes restoring its default settings, click Close and then click OK to exit the Reset process. Restart your PC. Odds are, IE 11 will now work normally. If not, try the same steps, but this time check the box for БDelete personal settings. Б This should remove corrupted or incorrect personal settings that are causing trouble. You'll have to restore items such as saved passwords. When IE appears to be working well, add back your favorite add-ons and customizations Б but do so carefully, making one change at a time. Exercise your browser after each change, visiting any pages that previously caused trouble. If or when the trouble reappears, youБll know that the last add-on you installed or modification you made is the likely culprit. Uninstall/remove that last change, and IE 11 should then behave properly. Q. But what if resetting the browser doesnБt work? The next steps depend on the Windows version youБre using; IE 11 is managed differently in Win7 and Win8. Б Windows 7: Uninstall and reinstall IE 11. Open Control Panel/Programs/Programs and Features. On the left side of the window, click View installed updates. Scroll down the resulting list. Under the Microsoft Windows heading, locate Internet Explorer 11, as shown in Figure 2. б Figure 2. In Windows 7, IE 11 is a Windows Update item that can be uninstalled. Right-click the Internet Explorer 11 listing and then click Uninstall. In the БUninstall an updateБ dialog box, click Yes. Click Restart now ; Windows will remove IE 11 and reactivate the version of IE you were running before you installed IE 11. After the reboot, use any browser to download and install. When the fresh installation is complete, open Windows Update (Control Panel/System and Security/Windows Update) and click Check for Updates.


Let IE get whatever updates are offered. Reboot. IE 11 should now be running normally. Б Windows 8: Verify IE 11 integrity. IE 11 canБt be uninstalled from Win8 becauseб itБs an integral part of the operating system. However, IE 11 can often be repaired by using sfc. exe, WindowsБ built-in system-file checker. The tool replaces bad or corrupted system files with known-good copies. To run sfc. exe, open an admin-level command window and then type: sfc /scannow Let the scan run to completion; then follow any on-screen instructions that appear. If you encounter difficulty or would like more detailed instructions on using sfc. exe, see. If IE 11 is still malfunctioning, the problem is most likely caused by some third-party software outside the browser. An aggressive anti-malware tool, a VPN client, a password-keeper/form-filler, third-party firewall filters, or something similar could be interfering with the browser. Open the Windows uninstaller tool and, one by one, try disabling or uninstalling any such software that might be messing with your browser. Test the browser after each uninstall, until youБve identified the software that was causing trouble. Once youБve found the problematic third-party software, donБt reinstall it Б find an alternative and use that instead. (Originally published on Windows Secrets on. ) * Editor's note: On Wednesdays, Windows Supersite will be featuring an abridged Q&A from Fred Langa's LANGALIST, a column available exclusively to paid subscribers of the newsletter. What you see here is just a small sampling of what Langa's writing for the newsletter Б.

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