why do we need to communicate effectively
Even when you rsquo;re not trying to communicate, you are still sending messages to the world around you. As an individual, you rsquo;re able to be a contributing factor to society, build relationships and express your individuality through methods of communicating effectively. Direct Vs. Indirect
The style of communication used is important in determining the effectiveness of a message. Communicators tend to fall under two categories: direct and indirect. An indirect communicator, also known as passive, will not be able to effectively communicate a message as clearly as someone who is assertive. An indirect communicator will often be shy, quiet, follow orders and avoid confrontation. In a workplace setting, a person who is passive will rarely be promoted to a management position because their verbal and nonverbal communication do not portray confidence or the ability to give orders. Direct communicators, also known as being assertive, have clear advantages in the effectiveness of their communication styles. They are comfortable discussing differences and are able to express what rsquo;s on their mind without feeling intimidated by the risk of confrontation. They often portray confidence in their abilities, so you will often see assertive communicators in management type positions. Direct communicators are typically respectful of others, so being direct or assertive should not be confused with being aggressive. According to MayoClinic. com, assertiveness is a learned skill, so it is possible for an indirect communicator to become more direct. Active listening is important in communicating effectively because it shows respect, builds trust and strengthens relationships. If a person is thinking about how to reply to a person who is talking, he is not actively listening.
Active listening also allows parties involved in conflict to release their emotions while also providing an environment suited for problem solving, according to the Beyond Intractability Knowledge Base Project at the University of Colorado at Boulder. This is because active listening allows all parties to be fully heard while another party listens without distractions. To listen actively, a person would focus entirely on what the speaker is saying without reacting or interrupting. Once the speaker has completed talking, the listener will briefly summarize the conversation before replying to ensure everything is understood correctly. Body language is considered nonverbal communication and for it to be effective, it must support verbal messages. According to Group Work, regardless of what you are saying verbally, body language can negatively effect your communication if you point your index finger, cross your arms in front of your body or give sideway glances. Insufficient or excessive eye contact can create barriers in communication, according to the Rensselaer Polytechnic Institute. If somebody is staring unnaturally, this may cause the receiver to feel uncomfortable. If a person has difficulty maintaining eye contact, this may be interpreted as someone showing signs of disinterest or distrust. Without effective communication, showing your unique sense of individuality would be difficult. Self-expression can be verbal and nonverbal. Some of the ways self-expression allows you to choose how you want to be portrayed to the world is through the clothes you wear, music you listen to and past times that you participate. In addition, self-expression can be changed to accommodate different scenarios. For example, if a college student lives a heavy metal lifestyle, but they are interviewing for a job as a teacher mdash;they have the ability to change the message they want to communicate to the potential employer.
The customs you have developed verbally and non-verbally in your home country may vary greatly from those in another country, so effective communication is not universal. Because effective communication is a learned skill, it rsquo;s possible for people to research and discover cultures different from their own to prevent misunderstandings. Many companies that do businesses with different countries will often offer cross-cultural training and diversity training to employees. According to Intercultural Communication in Contexts, these trainings allow others to become familiar with customs and appropriate communication techniques. It also keeps employees from becoming unnecessarily offended. We live in a world surrounded by information: coming at us from television, radio, computers and face-to-face with others around us. With that title wave comes an increased need to function efficiently: to do our jobs, raise our families and maintain cordial relationships with those around us. Ironically, all that noise and chatter can make it difficult to function which is why effective communication skills are more important than ever. The purpose of effective communication is to reach consensus and build harmony. That allows everyone to work in concert, feel valued and accomplish what they set out to do. Effective communication looks for common ground, negotiation points and areas of specific importance to the other person. They allow things to proceed in a smooth and emotionally satisfying manner. Effective communication allows ideas to be conveyed clearly and succinctly.
The applications of this are almost limitless. Doctors need good communication skills to let their patients know the prognosis, while salesmen need to communicate in order to correctly impart the benefits of their product. Teachers need them to convey knowledge to their students and students need them to articulate their questions and express their confusion. Effective communication infers a two-way connection between the parties involved. That allows everyone that contributes to the discussion feel as if theyвve been heard. Listening is as important as speaking in effective communication, permitting the free exchange of ideas and allowing all facts and opinions to be heard. Effective communication refrains from personal attacks and focuses instead on the problem or issue at hand. These aspects help reduce the stress of the situation and allow those involved to better focus. Communication infers verbal interaction, but it can mean other things as well. This includes the written word (conveyed in letters or emails) and nonverbal signs such as body language and the tone of oneвs voice. Because we donвt often consider these other forms of communication we tend to take them for granted. More effective communication addresses them properly, making us more aware of the effects we have on others. Lack of effective communication costs more than just hurt feelings. When people arenвt communicating, it takes them more time to convey pertinent information. Poor communication also results in wasted efforts, as mistakes arenвt corrected and resources are devoted to needless tasks. In the worst cases, it can divide a group through personal rancor, as larger issues get lost amid perceived slights and insults.
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