why is my group messaging not working
When an iPhone user sends a text message to a non-iPhone user like an Android phone, the message is sent through SMS, as is indicated by a green message bubble. Sending text messages by SMS is also the fallback when an iMessage doesn t send for whatever reason. Typically transmitting an SMS text message is very reliable, but sometimes an iPhone won t send a text message, and in such a situation you ll likely want to troubleshoot the problem. Keep in mind that most iPhone users communicate with other iPhone users with the iMessage protocol, which is signified by the blue message bubbles (as opposed to the green bubble which signifies SMS / text messaging). Of course, sometimes the iPhone won t use the iMessage protocol even if the sender is on an iPhone as well, particularly if the recipient is out of service area or has turned off the iMessage service for some other reason. We re not really focusing on iMessage here though, we re focusing on the standard text message protocol instead. Nonetheless, these troubleshooting tips may resolve an iMessage problem as well. Why is my iPhone not sending text messages? Here s why, and the fix
There are several reasons why an iPhone may not be sending SMS text messages, often it s service related. Let s review those possible reasons and then cover some troubleshooting steps. Before proceeding with troubleshooting, let s cover the most obvious service related reasons why an iPhone won t send a text message: The iPhone has no service if the iPhone does not have a cellular service plan active, it will not be able to send text messages The cellular reception is so bad that iPhone can t send a text message if service is awful (think 1 bar or 1 dot or cycling between Searching and dots), the phone likely won t be able to send or receive text messages The cell number you are reaching is disconnected this is often the problem if the recipient has recently changed a phone number or you have multiple contact numbers for the same person, so be sure you are addressing the proper phone number AirPlane mode is enabled, thereby disabling the ability to send messages and text messages toggling AirPlane mode off will fix this specific issue quickly It s pretty obvious when a text message doesn t send (or iMessage too), you ll see a little red (! ) bang exclamation sign next to the message, usually with a not delivered message.
If any of those service related issues are the problem, you ll need to either regain a stronger cellular signal with the iPhone, or reactivate a cellular service plan if applicable, or insure the proper contact is being messaged. If the cellular connection or service is not the issue, continue on with troubleshooting techniques to fix SMS transmission from iPhones. Often times is sufficient to remedy problems like this. Simply hold down the Power button and the Home button until the Apple logo appears on the screen.
When the iPhone powers back on, try sending the text message again. Most iPhone users have iMessage enabled, but some may have accidentally (or intentionally) turned off SMS support. Locate the switch for Send as SMS and turn this to the ON position (if send as SMS is already on, try turning it off for about 10 seconds and then turn it back on again) If SMS sending is disabled, only iMessages will be sent, meaning no Android or Windows phone users could be contacted, and anyone without iMessage enabled wouldn t be reachable through text either. Resetting network settings can be a pain because you lose wi-fi passwords and custom DNS, but it can also be a cure-all solution for many common networking issues with iPhone, including the inability to send messages. Here s what to do: Confirm to reset network settings, this will reboot the iPhone When the iPhone boots back up again, all network data and settings are trashed and so you ll need to re-join networks, but on the plus side, it usually fixes any weird networking issues. Go back to Messages app at this point and try to send the text message, it should work just fine. Sometimes simply deleting a message thread and recreating a new message is sufficient to resolve a message sending failure. Why this works is anyones guess, but if it works, who cares? Choose Delete, then tap the new message button and create a new message thread to the recipient, sending as usual If the sending problem is occurring and you notice that, and similarly, you can If you suspect the error is not on your end or the recipients end, you can at a designated status page on Apple. com If the recipient recently left iPhone and went to Android, they may need to Know of any other tricks to resolve an inability to send text messages?
Let us know in the comments! Why my contacts see everyone's answers when I send a group message? Some Carriers have a "group messaging" setting that turns group messages into conversations. If you want your contacts not to see others' answers, go to your iPhone settings (in Messages) and deactivate "Group Messaging". Why Connect does not sync with the groups in the native address book? Connect has its own group management, which is more powerful than the native address book. When you open the app the first time, Connect could also import your native groups. But when you'll make changes in your groups, they will not be sync with the native groups. Why group messages to a lot of contacts do not work? 1/ Your iPhone freezes or crashes: your iPhone cannot load that much contacts at once. 2/ You have an error message: your Carrier set limitation on group messages. In both cases to fix this, go to "Settings", then to "Group Messaging Batch" and choose a limitation that works for you. You can choose 20 for example. Why 20? 20 is a limitation that works for most of Carriers and devices.
When you'll send a group message to 92 contacts, Connect will send 5 batches (4 of 20 contacts and 1 of 12 contacts). Why group messages still do not work at all? It sometimes happens with iOS7 and iOS8. Simply turn off and restart your iPhone. Then, it should be ok! Otherwise, you can activate the "Alternate Sending" mode in "Settings". How do I change the quick gestures for phone numbers and email address of a contact? 1/ Go to the contact. 2/ Tap on the "Change quick gestures" button. 3/ Change for the new ones. How do I change the name of a group or delete a group? 1/ Long press on the group name. 2/ Select "Edit" at the bottom left. 3/ Change the group name or delete the group. What are you doing with my data? We take privacy extremly seriously, your contacts are yours. Your data always stay only on your smartphone. How do I remove a contact from a group? 2/ Long swipe left the contact (like you do to add) until you see the red color and the label "Remove from group". 3/ Select "Remove" on the confirmation pop-up. How do I move a contact from a group to an other? 1/ Go to the wrong group. 2/ Swipe left to add the contact in a new group. 3/ Long swipe left to remove the contact from the wrong group. Note : a contact can be in several groups. Why I can not edit a contact? Some of your contacts may come from various external sources - such as Facebook for example - and you can not edit these contacts.
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