why do some youtube videos not play on mobile

YouTube is the staple platform for generations of young and old to looking for advice as well as entertainment. Sadly, there are times when some or all YouTube videos end up not playing on your tablet, phone, or even your PC. This tutorial will show you a few solutions that can help you regain playback functionality on YouTube. For the PC platform,
make sure your wireless and wired adapter's drivers are up to date. For the mobile computing device's platform, make sure your apps are all up to date. Clear your cache and web browser cookies, i. e: and see if the service resumes. For the smart phone community, you'll be able to get by with clearing your settings in the WiFi section, A common occurrence for users on iOS devices is to receive the error message, "Playback error. Tap to retry. " This issue has also been spotted on Android and Windows PC environments. To fix this issue, update your router's firmware. You can also try rebooting your router by either manually shutting it off and turning it back on after 10-30 secs or via the GUI, issuing a manual reboot in a web browser using your routerвs management software/administrative tools, i. e: Please note, if you hit the reset button at the back of your router the login fiddled with a lot of settings in the GUI or if all your device's are on the same network.


Try disconnecting and reconnecting to your wireless network and see if the issue is persistent. You can also try and connect to another service or network in your vicinity. This can include switching the radio frequency on your routers broadcast between the 2. 4GHz and 5GHz frequency's and for those on smart phones and tablet's you can try and switch to your network carrierвs internet services. Uninstall and reinstall the YouTube app, if you're on a smart phone or tablet device. If you're on the PC platform, try and close the tab on which your YouTube video was meant to play and reopen it with the keyboard shortcut, for Google's Chrome or try a different browser altogether and see if the issue persists. For users on a mobile computing device, close the YouTube app and reopen it. For those on the PC platform, close your browser window altogether and see if reopening it, guided to your YouTube content resolves the issue. If not, perhaps reboot your system and then try to view the content. Still having issues? Head to the and ask our resident tech experts! Try these. 1. Go into your "Settings" and make sure the "Time and Date" are set correctly. "Automatic date and time" should be turned on. 2.


Go into your "Settings" and then to "Apps" or "Application Manger" (depending on how your phone has it set up). In here you should be able to scroll and locate "Clear cache". If it isn't there, you may have to go into "Storage" and then "Clear Cache". After doing so, restart the phone. 3. Again go into "Settings" and then "Apps". Scroll and locate the "Google Play" App. Tap it and in there use the "Clear Cache" option. After doing so, restart the phone. 4. Make sure the apps aren't disabled. Go into "Settings" then "Apps" and then to the "Disabled" tab. Make sure neither app is listed. 5. If none of the above works, you may need to refresh your Google account on your phone. You would need to remove the account and then add it to the phone again. Go to "Settings" and then tap "Accounts". Next tap the "Google account" you want to remove, then tap the "menu icon" (three dots at the top right) and tap "Remove account". You would have to do that for all Google accounts on the device. 6. If this started after any update, then try uninstalling said update. 7. Last resort, do a "Hard Reset" of the device. NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.


Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset. To "Hard Reset" the phone. 1. Make sure that the phone is actually powered off. 2. Remove your SD card, if there is one in the device. 3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen. 4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode". 5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need. 6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option. 7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected. 8. Then press the "Power" button to hard reset the phone. 9. If you took your SD card out in step 2, when the device is up and running again, reinstert the SD card.

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